1. Agreeing to these terms

These Terms and Conditions (the "Terms") are a contract between you and Cozy-Reader ("we", "us") and cover your use of the Cozy-Reader website and app at cozy-reader.com (the "Service"). By creating an account, starting a trial or subscription, or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

If you use the Service on behalf of a school, company or other organization, you confirm you can accept these Terms for it, and "you" includes that organization.

2. Who can use Cozy-Reader, and your account

You must be at least 13 years old (or the minimum age for online services where you live, if higher) to use the Service. If you are under 18, a parent or legal guardian must agree to these Terms for you and be responsible for your use, including any payment.

• Give accurate information when you sign up, and keep your email address current.
• Keep your password private. You are responsible for everything that happens in your account. Tell us right away at eddie@eamakes.com if you think someone else has used it.
• An account is for one person. Don't share it or sell it.

3. What the Service does

Cozy-Reader is a PDF reader with study tools. You upload PDFs, and the Service processes them so you can read them, search them, ask an AI assistant questions about them, keep notes, and make and review flashcards. To do this we convert your PDFs into page text and images, index them for search, and may generate a cover image for each book.

PDFs can be up to 50 MB, and each account can upload a limited number of PDF pages per month. We may set other reasonable limits, such as on storage or AI use, to keep the Service working well for everyone. We keep improving the Service, so features may change, be added or be removed. If we remove something important to a paid plan, we will tell you in advance where we reasonably can.

4. Subscription, free trial and payment

Using the Service requires a paid subscription. There is one plan: $13 per month (US dollars), plus any sales tax or VAT that applies where you live.

• Free trial. Your first subscription starts with a 7-day free trial. You add a payment card when the trial starts. Unless you cancel before the trial ends, your card is charged $13 when it ends. Only one trial is available per person; later subscriptions start with payment.
• Automatic renewal. Your subscription renews automatically every month, and we charge your card at the start of each billing period, until you cancel.
• Cancelling. You can cancel at any time from the Billing link in your library, which opens our payment provider's billing page. When you cancel, you keep access until the end of the period you have paid for (or the end of your trial), and you won't be charged again.
• Refunds. Payments are not refundable, and we don't give refunds or credits for unused parts of a month, except where the law requires it or we decide to in a particular case. Nothing in these Terms limits refund or cancellation rights you have under the consumer laws of where you live.
• Failed payments. If a payment fails, our payment provider will try again for a period. You keep access during that time, but if payment still fails your subscription ends and you lose access to the app until you subscribe again.
• Price changes. We may change the price. We will email you at least 30 days before a new price applies to you, and it takes effect at your next renewal after that notice. If you don't want to pay the new price, cancel before then.
• Payment processing. Payments are handled by Stripe. Your card details go directly to Stripe and are never stored by us. Stripe's own terms and privacy policy apply to the payment.

If your subscription ends, your PDFs, notes and flashcards stay in your account, but you can't open the app until you subscribe again. See Ending your account for deletion.

5. Your content

"Your content" means the PDFs you upload and everything you create in the Service: notes, highlights, bookmarks, flashcards, chat messages and images you add. You keep all the rights you have in your content. We don't claim ownership of it.

You give us a limited, worldwide, non-exclusive, royalty-free license to store, copy, process, convert, index, display and transmit your content only as needed to run the Service for you, to keep it secure, and to comply with the law. This includes sending relevant parts of it to the service providers described in AI features. The license ends when your content is deleted from our systems, except for copies we must keep by law. We don't sell your content, and we don't use it to train AI models.

You are responsible for your content. You confirm that:

• you own it or have the rights and permissions needed to upload it and use it in the Service in the ways these Terms describe; and
• uploading and using it doesn't break any law, contract, or anyone else's rights.

6. Copyrighted material

Many textbooks, papers and manuals are protected by copyright. Upload only PDFs you are allowed to use, such as files you bought, files your school or employer gave you to use, open-licensed works, or your own work. Cozy-Reader is a private study tool: it is not for sharing or distributing other people's work, and you must not use it to do so.

If you believe content in the Service infringes your copyright, email eddie@eamakes.com with: your contact details; a description of the work; enough information for us to find the material; a statement that you believe in good faith the use is not authorized by the owner, its agent or the law; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We will respond to valid notices, which may include removing the material, and we will close the accounts of people who repeatedly infringe.

7. AI features

The assistant, document search, summaries, AI note edits, flashcard drafts and generated covers use AI models provided by OpenAI. When you use these features, the relevant parts of your content (for example, passages from your PDF, your question, or the note text you ask to change) are sent to OpenAI to produce the result. We ask OpenAI not to store these requests, and under OpenAI's terms for business customers they are not used to train its models.

• AI can be wrong. Answers, summaries, notes and flashcards made with AI may be incomplete, out of date or simply wrong, even when they cite a page. Check the cited pages before you rely on an answer.
• Not professional advice. Nothing the Service produces is medical, legal, financial or other professional advice.
• Academic honesty. You are responsible for following your school's or employer's rules on using AI tools, including for coursework and exams.
• Fair use limits. To keep the Service affordable, each account has a monthly limit on AI use. If you reach it, AI features pause until the next month; reading, notes and flashcards keep working.

As between you and us, you may use what the AI features produce for you however you like, subject to these Terms and to the rights of others in the material your content came from. Results are not unique: other users may receive similar results.

8. Acceptable use

You agree not to:

• upload content that is illegal, or that infringes anyone's copyright, privacy or other rights;
• upload malware, or files designed to harm or overload the Service;
• try to get into other people's accounts or data, or test, probe or get around our security, usage limits or payment checks;
• scrape, copy or resell the Service, or use it to build a competing product, or access it by automated means other than the app itself;
• reverse engineer the Service, except where the law allows it despite this restriction;
• use the AI features to produce content that is unlawful, harmful, or that breaks OpenAI's usage policies; or
• help anyone else do any of these things.

9. Privacy and your data

We collect only what we need to run the Service: your email address and account details, your content, how far you have read, and basic technical logs. Payment details are held by Stripe, not us. Our service providers (Supabase for hosting, storage and sign-in; OpenAI for AI features; Stripe for payments) process data for us under their own security and privacy commitments.

Your original PDF files are private to your account. To load quickly, images taken from your PDFs (page images, figures and covers) and images you add to notes, chats and flashcards are served from long, randomly generated web addresses. Anyone who has one of those exact addresses can view that image, so don't share them.

We work to protect your data, but no online service is perfectly secure. Keep your own copies of anything important.

Our Privacy Policy explains in full what we collect, why, who processes it, how long we keep it and your rights.

10. Ending your account

You can stop using the Service at any time. Cancel your subscription from the Billing page. You can remove any PDF from your library, which permanently deletes it along with its notes, flashcards, chats and images. To delete your whole account and all its content, email eddie@eamakes.com from your account's email address and we will do it within 30 days. Copies in backups are removed on their normal schedule.

We may suspend or close your account if you seriously or repeatedly break these Terms, if we must by law, or to protect the Service or other people. Where reasonable, we will tell you first and give you a chance to fix the problem. If we close your account without you breaking these Terms, we will refund the unused part of any payment you made.

Sections that by their nature should continue after your account ends (such as your content license for copies we must keep, disclaimers, limits on liability and governing law) continue.

11. Our rights in the Service

The Service, its software, design, logo and the Cozy-Reader name belong to us or our licensors. These Terms give you a personal, non-transferable right to use the Service while your account is in good standing; they don't give you any other rights in it. If you send us feedback or ideas, we may use them without owing you anything.

12. Disclaimers

We work hard to keep Cozy-Reader reliable, but the Service is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement, and we don't promise that the Service will be uninterrupted, error-free, or that PDF conversion or AI results will be complete or accurate. Some places don't allow these exclusions, so some may not apply to you.

13. Limits on our liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, grades or opportunities, arising from your use of the Service, even if we were told they were possible.

To the fullest extent the law allows, our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim arose, or US$50.

These limits don't apply to liability that can't be limited by law, such as for fraud, or for death or personal injury caused by negligence, and they don't affect your statutory rights as a consumer.

14. Responsibility for claims about your content

If someone brings a claim against us because of your content or because you broke these Terms or the law, you agree to cover our reasonable costs and losses from that claim, to the extent the law allows. This doesn't apply to the extent the claim was caused by us.

15. Governing law and disputes

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. Any dispute will be decided by the courts located there, and you and we agree to their jurisdiction.

If you are a consumer living in the European Union, the United Kingdom or another country whose laws give you the right to bring claims in your local courts or under your local law, you keep those rights. Before filing a claim, please email us first so we can try to resolve it informally.

16. Changes to these terms

We may update these Terms as the Service changes or the law requires. We will post the new version here with a new date, and for changes that matter we will email you at least 30 days before they apply. If you keep using the Service after that, the new Terms apply. If you don't agree, cancel before they take effect.

17. General

These Terms are the whole agreement between you and us about the Service. If a court finds part of them unenforceable, the rest still applies. If we don't enforce a part right away, we haven't given up the right to. You may not transfer these Terms without our consent; we may transfer them as part of a merger, sale or reorganization, and we will tell you if we do. We are not responsible for delays or failures caused by events beyond our reasonable control.

18. Contact us

Questions about these Terms? Email eddie@eamakes.com.